Notice to Chrome users

The latest update to Chrome browser has some compatibility issue with MyCUHK.
If you're experiencing problems, you have the following workarounds:

  1. Use other browsers such as Internet Explorer and Firefox.

  2. Run Chrome with special command line switches.
    1. Close all Chrome browsers
    2. Create a shortcut of your Chrome program on the desktop
    3. Right-click the shortcut
    4. Select Properties
    5. At the end of Target field add the command line flag " --allow-running-insecure-content --disable-web-security" (there is a space before the first dash)
      For example > C:\...\chrome.exe --allow-running-insecure-content --disable-web-security
    6. Select OK
    7. Run Chrome with this new shortcut and login to the Portal again.

    To access other websites, you are advised to run Chrome from the Start Menu.

    Note: Google Chrome is not a recommended browser for both MyCUHK and CUSIS. You are advised to use Internet Explorer or Firefox for smooth operation.

    If you still have any other problems, you are welcome to submit your case to us via ITSC Service Desk.